Privacy Policy

DrM, Dr. Mueller AG attributes great importance to the protection of your personal data. Therefore, we conduct our business in compliance with applicable laws on protection of personal data and data security.

1. An Overview of Data Privacy

General information

The following gives a basic overview of what happens to your personal data when you visit our website. Personal data is any information that could be used to personally identify you. Detailed information on the subject of data privacy can be found in our privacy policy listed below.

2. Data collection on our website

How do we collect your data?

Personal data such as name, address, telephone number, email address or other identifying information, will only be collected by us if you provide us with such data voluntarily (e.g. by filling out the contact form or by downloading any documents on our website). Accordingly, you can visit our websites without giving any personal data, provided that the use of the website does not require registration.

Other data is collected automatically by our IT systems when you visit the website. This primarily includes technical data such as the browser and operating system you are using or when you accessed the page.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyse how you use the website.

What rights do you have regarding your data?

You have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge at any time. You also have the right to request that this data be corrected, blocked, or deleted. You can contact us at any time per email using the address [email protected] if you have further questions about the issue of data privacy. You may also file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, a statistical analysis may be made of your surfing behaviour. This happens primarily using analytics programs. The analysis of your surfing behaviour is generally anonymous, that is, we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following data privacy policy.

You can object to this analysis. In this data privacy policy, we will provide you with information on how to exercise your options in this regard.


When accessing our websites data is automatically collected by one or more small file(s) – so-called Cookies – which are sent to your computer and saved automatically. This collected data cannot be assigned to a specific person. The data notably includes information such as the Internet browser and the operating system used, the domain name of previously visited webpages, the number of visits to our websites, visited websites or the average residence.

We use Cookies namely to collect user-related data during the visit to our websites or over several visits (session management), to store information about the users of our websites based on their usage preferences, in order to show them relevant content in the future (personalisation) or to track the behaviour of users on the Internet (tracking).

For the storage of preferences and data that are needed during a visit to the website (session management and personalisation), we use first-party Cookies, this means Cookies that belong to the domain that appears in the address bar of the browser. To keep track of user trends and patterns (tracking) we use third-party Cookies, this means Cookies that do not belong to the domain that appears in the address bar of the browser.

The data thus collected we use to continuously improve the quality of our services, to evaluate the attractiveness of our websites and to improve the performance and the content of our websites. Collected data from third-party Cookies are processed by third parties on our behalf. Third-party Cookies are exclusively used by our websites and the provider of web statistics and are not shared with other third parties.

Most browsers support Cookies and allow visitors their blocking. You can set your browser so that all Cookies will be rejected or that you will receive a message when a Cookie is being sent. However, some functions or services on our websites will not work properly or will not work at all without Cookies. Cookies that are necessary to allow electronic communications or to provide certain functions you wish to use are stored pursuant to Art. 6 (1) (f) of the EU General Data Protection Regulation (GDPR).

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in server log files. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) of the GDPR, which allows the processing of data to fulfil a contract or for measures preliminary to a contract.

Contact  and download form

Should you send us questions or download any documents via the contact forms, we will collect the data entered on the forms, including the contact details you provide, to answer your question and/or provide you with extra information on our products or services. We do not share this data without your permission.

Therefore we will process any data you enter onto the contact form only with your consent pursuant to Art. 6 (1) (a) of the GDPR. You may withdraw your consent at any time. An informal email to this effect is sufficient. The data processed before you withdraw your consent may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, withdraw your consent for its storage, or the purpose for its storage no longer pertains (for example, after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory retention periods, remain unaffected.

3. General Information and Mandatory Information

Data privacy

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

Various personal data will be collected when you use this website. Personal data is any information that could be used to personally identify you. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the Internet (such as via e-mail communications) may be subject to security breaches. Full and complete protection of your data from third-party access is not possible.

Withdrawal of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may withdraw any consent you have already given at any time. An informal email to this effect is sufficient. The data processed before we receive your request may still be legally processed.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognise an encrypted connection in your browser’s address line when it changes from http:// to https:// and the padlock icon is displayed in your browser’s address bar. The data you transfer to us cannot be read by third parties if SSL or TLS encryption is activated.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient, and the purpose for which it has been processed. You also have the right to have this data corrected, blocked, or deleted.

4. Social Media

Share content via LinkedIn, Facebook, Google+, or Twitter

In compliance with data protection legislation, the content on our website can be shared on other social media networks such as LinkedIn, Facebook, Google+, and Twitter. This site uses a direct link for this purpose. Contact between the networks and users is only established if users actively click one of these buttons.

For that reason, user data is not automatically transmitted to the operators of these platforms.

5. Analytics Tools and Advertisement

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the Council of the European Union, and the European Commission intend to strengthen and unify data protection for all individuals within the European Union (EU). It creates consistent data protection rules across Europe and applies to companies who are based in the EU and global companies who process personal data about individuals in the EU. The regulation comes into effect on the 25th May 2018.

Google Analytics

This website uses Google Analytics, a Web analytics service. It is operated by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, U.S.

Google Analytics uses cookies. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the U.S. and stored there.

Google Analytics cookies are stored pursuant to Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour to optimise both its website and its advertising.

IP anonymisation

We have activated the IP anonymisation feature on this website. Your IP address will be truncated by Google within the European Union or other states party to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the U.S. and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services related to the use of the website and of the Internet for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be aggregated with any other data held by Google.

Browser plug-in

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. For more information about how Google Analytics handles user data, see the Google Privacy Policy: chat box

This website uses, a live chat solution provided by Ltd. uses cookies to help us identify and track visitors. All communication between us and our visitors in this chat is over 128bit Secure Socket Layer, and all data is housed on encrypted servers. collects non-personally-identifying information that web browsers, apps and servers typically make available, such as the browser type, language preference, geographical location, referring site, and the date and time of each visitor request. The data collected is used to offer an online first level support and to continuously improve the quality of our services. For more information about, read their privacy policy: